Frequently Asked Questions

Red question mark behind humanoid 3d silhouette
Keyboard with Q&A answer button

Top Most Asked Questions

How do I find out if someone is in custody?

There are three ways:

Inmate Population List 

24 Hour Arrest List

or

You may contact the Knox County Detention Facility at (865) 281-6700

How do I contact or visit an inmate?

You can contact an inmate by mail.  Be sure to use the following template for proper addressing and delivery.

Name of Inmate (Include IDN)
Unit Number, Pod Assignment
Roger D. Wilson Detention Facility
5001 Maloneyville Road
Knoxville, Tennessee 37918

Click here to view the entire policy regarding how to communicate with an inmate at one of our facilities.

 

Each facility has differing schedules and regulations for visitation.  Check out the KCSO Corrections page to see the details.

How do I find out if I have a warrant?

You may appear in person at either the Detention Facility or at our public window on level L-1 of the City/County Building.  Bring a photo ID.

How do I find out if someone else has a warrant?

You may come to the public window on level L-1 of the City/County Building to request this information.  You must be a Tennessee resident and be able to show proof: i.e. a TN ID.

How do I make a police report?

If you are having an emergency, call 911.  For non emergencies, contact our Teleserve unit at (865) 215-2243.

How can I get a record check??

There are two ways to obtain a background check on yourself. 
 
1.) Appear in person at the Public Records window with a valid photo ID.  We will have you fill out a request form and then complete the background check.  Cost is $15.00. 
 
2) Send in the background check form (which should currently be posted on the site) by mail.  If mailing, the form must be notarized by a notary public.  Include a SASE so that we may return it.  Cost is $15.00.

How can I find out someone else's police record?

To find out the arrest history of someone other than yourself, you must come to the Public Records window at the City/County building and provide proof of Tennessee residency, such as a valid driver’s license. You should provide the subject’s name and any personal identifiers, such as date of birth.  There is no charge to view a record.  Copies of these records are $0.15/page.

How do I get a copy of a police report and find out if it is ready for pickup?

We offer several options for obtaining a copy of out police reports.  You may submit a request by going HERE

You may appear in person on one of our three offices:

  • L-1 of the City/County Building
    • 400 W Main Street
  • The North Precinct Office
    • 7326 Norris Freeway
  • The West Precinct Office
    • 11429 Parkside Drive

These offices are open to the public Monday through Friday from 8:00 a.m. to 4:30 p.m.  You must be a Tennessee resident and be able to show proof: i.e. a TN ID. 

You may call our office at (865) 215-2243 to check if a report is ready for release.

FAQ on digital screen
FAQ on wooden backdrop

How do I find out how much do I owe on my ticket?

You will need to contact the appropriate court for this information.  Visit www.knoxcounty.org/gsjudges for more information.  

How do I find out my court date?

You will need to contact the appropriate court for this information.  Visit www.knoxcounty.org/gsjudges for more information.  

How do I get more patrol in my neighborhood?

You should contact the Teleserve Unit at (865)215-2243 and request to be added to our Property Watch.

How do I evict someone?

You should contact the Knox County General Sessions Court – Civil Division at (865)215-2518 or seek advice from an attorney.

White question marks on blue background

Not seeing a question you have?

Complete the form to the right and we will get back to you as soon as possible.

Sheriff Tom Spangler

Knox County Sheriff's Office

Knoxville, TN

Tom Spangler, Sheriff